Refund policy

訂單一經確認,我們將不接受任何理由取消或更改。
Once the order is confirmed, we are not able to cancel or change in any condition.

 

We only accept returns on non-discounted items, unopened/unused orders placed within 10 days after purchase. If the products arrived damaged in any way, please communicate with us by emailing to info@filtersofficial.com/ whatsapp +852 56113306.

 

我們於商品運送前會再三檢查,盡力確保商品品質。如商品在送抵時有任何損壞,請於貨物送抵後10天內電郵info@filtersofficial.com 或 WhatsApp至+852 56113306,通知我們商品損壞狀態,並附上照片,以便商討有關換貨安排。請注意所有包裝必須完整保留並出示收據,否則我們有權拒絕換貨。於檢查後,我們會為閣下安排更換同款商品(退款,更換成其他商品將不予接受)。對於不符合要求的商品,我們將不予接受更換,並會原樣寄回給顧客。

 

FILTERS保留一切修訂條款及細則之權利,毋須另行通知。
如有任何爭議,FILTERS將以之決定為最終結果。

FILTERS reserves the right to amend the terms and conditions without prior notice. Should there be any dispute, FILTERS decision would be final.